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Frequently Asked Questions

Our masks combine exceptional filtration with breathability, so you don’t have to sacrifice one for the other. The SonoMasks are fully adjustable and are available in multiple sizes from kids to adults to ensure everyone enjoys our superb protection.

Our novel patented ultrasonic technology embeds the antimicrobial properties onto the fabric in a way that creates lasting performance for over 55 weekly washes.

One SonoMask™ replaces hundreds of disposable masks which end up poisoning wildlife and the planet.

The SonoMask™ Pro has over 97% effectiveness at filtering 3 microns particles 

Our Dual Layered SonoMasks™ offer our advanced patented protection with high-breathablity capabilities.

Our 2-ply fabric are fully-adjustable, offer 2 strap options and different sizes to keep all your loved ones safe. 

The SonoMask™ has over 98% effectiveness at filtering 5 microns particles and over 84% of 3 microns particles as per the World Health Organization’s guidelines.

This was corroborated by independent lab testing.

The 3 layered SonoMask™ Pro offers our best combination of protection & comfort 

Our 3-ply fabric uses a polypropylene filter, are fully adjustable and available in 4 sizes to keep all your loved ones safe.

Our Dual Layered SonoMasks™ offer our advanced patented protection with high-breathablity capabilities.

Our 2-ply fabric are fully-adjustable, offer 2 strap options and different sizes to keep all your loved ones safe. 

Use the guide below to help you choose the right SonoMask™ for you:

SonoMask™ Pro SIZE GUIDE

The SonoMask™ SIZE GUIDE



Sonovia’s SonoMask™ has been a game-changer in transforming the role of masks from passive barriers to innovative hybrid models. In addition to outstanding filtration levels, the fabrics used in Sonovia’s masks contain an antimicrobial agent that prevents the masks from becoming a reservoir of microorganisms, keeping the masks clean and hygienic even in the most infectious settings.

Our SonoMask™ was designed with safety, breathability and comfort in mind to help you keep your mask comfortably on for as long as needed.

When deciding between the Earloops and the Headstrap options, consider the duration you will be wearing your mask, the ease of use of the wearer with both options, hair length and any other considerations which will help you choose the best option for you.

Our SonoMask™ was designed with safety, breathability, and comfort in mind, to help you keep your mask comfortably on for as long as needed. Mask protection is optimal when a snug, comfortable fit is achieved, which is why choosing the right SonoMask™ size for you is so important.

The SonoMask™ comes in 3 different sizes including kids, and with adjustable straps and two strap options, Headstrap & Earloops, to help you customize the best fit for you and your loved ones.

The SonoMask™ Pro is available in 4 different sizes including kids, X-large and comes with adjustable straps to help you customize the perfect seal for you and your loved ones.

Use the guide below to help you choose the right SonoMask™ for you:

SonoMask™ Pro SIZE GUIDE

The SonoMask™ SIZE GUIDE


To extend the lifetime of the product, follow the temperature instruction in each product's label and wash as often as needed. 

For stain removal, we recommend using an eco-friendly detergent. Softeners & bleaching agents should be avoided for all products.

The SonoMask and SonoMask Pro should be hand washed in cold water once a week.


We do offer customized branding for bulk order volumes. Please contact our customer service to help you find the best solution for your needs.

Shipping

We ship worldwide for FREE on all orders.

We understand how important it is to keep both you and your loved ones safe. We therefore proudly offer EXPRESS shipping on all orders, anywhere* in the world, via DHL Express.

You can expect them to arrive within 1-3 business days.

*In some countries, customs fees may apply. 

To the best of our knowledge, mask orders to the USA and Israel are exempt from customs fees. If you're shipping elsewhere and are unsure whether or not customs fees apply to you, we recommend contacting your local customs office for up-to-date information.

Exchanges & Returns

Returns on items eligible for returns are accepted within 14 days of purchase. Due to the nature of our products, returns must be in new, unworn condition with tags attached and in the state you received them. We reserve the right to refuse worn or damaged merchandise.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

1. The goods were purchased in the last 14 days.*

2. The goods aren’t used or damaged.

3. The goods are in the original packaging and never opened.

4. You have attached the receipt or proof of purchase.

*The Customer is responsible for checking the accuracy of the contents of the package within 14 days timeframe.

We do not accept returns of the following items:

1. Goods made to your specifications or personalized.

2. Goods which according to their nature are not suitable to be returned.

3. Goods that are not suitable for return due to reasons of hygiene and safety, we cannot accept goods that are not in their original packaging and/or were opened.

4. The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

5. We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Good

We encourage you to contact us at +1 (201) 992-6498 in order to assist you with the optimal return of the items.

You are responsible for the cost and risk of returning the goods to us. You should send the Goods to the following address:

Sonovia Ltd. 

Habonim 1 Street 

Ramat Gan

Israel, 5246205

+1 (201) 992 6498

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery

When you order more items, it is cheaper for us to manufacture, pack and ship it out to you. That is how we are able to offer a progressive discount, that grows as you buy more items. Check out our store for more details.

You can also join our mailing list to receive our newsletter and keep up with our latest updates and discount offers.



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We proudly offer FREE EXPRESS shipping to all orders, using DHL express. We usually ship orders out within 48 hours, and you can expect them delivered within 2-7 business days.

We do offer discounts for order volumes. Please contact our customer service to help you find the best solution for your needs.

Sonovia’s SonoMask™ has been a game-changer in transforming the role of masks from passive barriers to innovative hybrid models. In addition to outstanding filtration levels, the fabrics used in Sonovia’s masks contain an antimicrobial agent that prevents the masks from becoming a reservoir of microorganisms, keeping the masks clean and hygienic even in the most infectious settings.



Yes. The fabric used in all our products has been tested in an independent accredited labs and the antimicrobial agents embedded in the fabrics have been determined to be safe for human use while protecting the products from rapid deterioration.

Yes. The fabric used in our products has been tested in an independent accredited lab and all elements used have been determined to be safe for human use. Zinc is a well-known additive and is prevalent in many skincare products and dietary supplements.

Our products are crafted with lasting high-end materials coated with our patented antimicrobial technology. For more details visit the product page for a specific product.

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